YES integrates all payroll and benefits functions through a SECURE single source database with One Source Service for a convenient one-stop-shop for all HR needs.
High Touch Customer Service
High-Touch, White-Glove Customer Service for both the
EMPLOYER and all EMPLOYEES.
Customer service for EMPLOYERS:
High-touch One Source Service with a dedicated service representative for your company. (No impersonal call center.)
We provide high-touch One Source Service with a dedicated service representative for your company. Instead of an impersonal call center, you’ll reach a knowledgeable representative who is dedicated to your firm.
Our high-touch One Source Service to employers includes:
Knowledgeable dedicated representative for your firm instead of impersonal call centers
Customized reports at no extra fees
Monthly benefit invoice reconciliation
Employee eligibility tracking
New employee on-boarding
Customize benefit plans with the best products at the best price
Relieve you of the time-consuming task of answering employees’ questions about their benefits …and much more
We help employers take the best care of their employees.
And we will make sure your employee data is secure.
Customer service for EMPLOYEES:
Our employee customer service is available 24/7/365 to answer questions and ensure your employees maximize the benefits you’re providing. And they get high-touch, white-glove service too!*See the Benefits Brokerage Section for more information on the YES’ Hello to Healthcare benefit for employees.
We deliver uncommon, caring customer service to your employees.
It starts with Hello!Our multi-lingual customer service team will call
each employee to:
Introduce YES’ Hello to Healthcare as their personal concierge for employee benefits
Review the employee’s benefits package
Review cost savings potential of using telemedicine
Answer all benefits-related questions
We’re there every step of the way helping employees maximize their benefits by:
Confirming benefits with the patient and provider.
We treat our members like family
We help members navigate their benefits and maximize their healthcare dollar.