YES integrates all payroll and benefits functions through a SECURE single source database with One Source Service for a convenient one-stop-shop for all HR needs.

People Serving People Through Technology.


our services


High Touch Customer Service

High-Touch, White-Glove Customer Service for both the

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Customer service for EMPLOYERS:

High-touch One Source Service with a dedicated service representative for your company. (No impersonal call center.)

We provide high-touch One Source Service with a dedicated service representative for your company. Instead of an impersonal call center, you’ll reach a knowledgeable representative who is dedicated to your firm.

Our high-touch One Source Service to employers includes:

  • Knowledgeable dedicated representative for your firm instead of impersonal call centers

  • Customized reports at no extra fees

  • Monthly benefit invoice reconciliation

  • Employee eligibility tracking

  • New employee on-boarding

  • Customize benefit plans with the best products at the best price

  • Relieve you of the time-consuming task of answering employees’ questions about their benefits …and much more

We help employers take the best care of their employees.

And we will make sure your employee data is secure.


Customer service for EMPLOYEES:

Our employee customer service is available 24/7/365 to answer questions and ensure your employees maximize the benefits you’re providing. And they get high-touch, white-glove service too!

*See the Benefits Brokerage Section for more information on the YES’ Hello to Healthcare benefit for employees.

We deliver uncommon, caring customer service to your employees.


It starts with Hello!

Our multi-lingual customer service team will call
each employee to:
  • Introduce YES’ Hello to Healthcare as their personal concierge for employee benefits

  • Review the employee’s benefits package

  • Review cost savings potential of using telemedicine

  • Answer all benefits-related questions


We’re there every step of the way helping employees maximize their benefits by:

  • Locating providers

  • Scheduling appointments

  • Confirming benefits with the patient and provider.


We treat our members like family

We help members navigate their benefits and maximize their healthcare dollar.

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Simplicity for your employees. Only one phone number to call with
any questions related to their benefits.

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    When your employees are enrolling

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    When their benefits package arrives at their homes

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    When they need to see a doctor

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    When they use telemedicine

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    When they need to fill a prescription